Clear and transparent terms for products, services and digital purchases.
Last Updated: 10 September 2026PSBTechSolutions aims to provide reliable technology products, digital products and professional technology services.
Refunds, cancellations, replacements and returns are handled according to the applicable product, service, quotation, invoice or purchase terms.
A customer may request cancellation of a service before work has substantially commenced.
If work, configuration, development, consultation, installation or other professional services have already commenced, any refund will depend on the work completed and the specific agreement between the customer and PSBTechSolutions.
Where an advance payment has been made for a project or service, cancellation and refund eligibility will depend on the applicable quotation, invoice or service agreement.
Costs already incurred for approved third-party services, licenses, subscriptions, hosting, domain registration, software, APIs or other non-refundable services may not be refundable.
Product returns, replacements or refunds may be available where a product is defective, damaged during delivery or otherwise eligible under the applicable seller, manufacturer or supplier terms.
Customers should contact us as soon as possible after receiving a product if there is an issue.
If a product arrives damaged or appears to have a manufacturing defect, please contact us with the order details and relevant photographs or videos where appropriate.
We may coordinate inspection, replacement, repair or refund depending on the product and applicable manufacturer or supplier warranty.
Digital products such as eBooks, templates, guides, downloadable resources or digital tools may have different refund conditions.
Because digital products may be delivered or accessed immediately, refunds may not be available after successful delivery or download unless otherwise stated on the relevant product page or required by applicable law.
Custom website development, AI solutions, automation, software configuration and other custom work may involve significant time and resources.
Refund eligibility for custom work will therefore depend on the agreed project scope, milestone, work completed and applicable quotation or contract.
AI services may depend on third-party APIs, software subscriptions, hosting or other paid technologies.
Third-party charges already incurred on behalf of a customer may be non-refundable.
Digital marketing and advertising services may involve campaign planning, creative development, account setup, management and optimization.
Once agreed work has commenced, refund eligibility may depend on the amount of work completed.
Advertising platform charges paid directly to platforms such as Meta or other advertising providers are generally subject to the policies of those platforms.
The following may be non-refundable where already purchased or incurred for a customer:
Where a refund is approved, it will normally be processed using the original payment method where practical.
Processing time may depend on the payment provider, bank or financial institution.
To request a refund, cancellation, replacement or service adjustment, please contact us with:
Each refund or cancellation request may be reviewed based on the applicable product, service, payment, supplier, warranty and project terms.
We reserve the right to request additional information where necessary to evaluate a request.
PSBTechSolutions may update this Refund & Cancellation Policy from time to time. The latest version will be published on this page with the updated date.
Technology Solutions for a Smarter Business.
📍 Pune & Maharashtra, India